India launches AI powered “MyGov Corona Helpdesk”

The Covid-19 has affected over 182 countries around the world and has caused nearly 10,000+ deaths with India becoming one of the recent victims. With misinformation and fake news being circulated on social media, MyGov-the country’s citizen engagement platform, along with the Ministry of Health decided to collaborate with Haptik to launch MyGov Corona Helpdesk chatbot. The goal of this chatbot is to bring awareness and get the nation prepared to combat Covid 19. 

Sourcing verified data from the Ministry of Health & Family Welfare, the MyGov Corona Helpdesk is equipped to:

1. Resolve FAQs pertaining to the novel coronavirus

2. Share precautionary measures to avoid Covid-19

3. Covid-19 symptoms, myth busts, provide emergency helpline numbers

4. Government advisories (including travel), informational videos